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Pengumuman

PENGUMUMAN ! Migrasi Billing System


 

Yth, Pelanggan Techscape

 

Kami ingin memberitahukan bahwa kami sedang melakukan Proses Migrasi Billing System dari yang lama http://customerautomation.com ke yang baru http://my.techscape.co.id. Migrasi Billing System kami lakukan tidak lain untuk menjadikan lebih baik dari Billing System yang sebelumnya.

Apabila selama proses migrasi billing system tsb terjadi masalah teknis, mohon pengertiannya dan ditindaklanjuti pada kami. Adapun masalah teknis yang dimaksud adalah :

1. Terjadi kesalahan penagihan bagi account hosting yang sudah Lunas.

2. Tagihan yang terkirim akan tertagih untuk 6 bulan ke depan.

3. Account hosting active bisa ter-suspended.

 

- Untuk account hosting yang Lunas tetapi tetap tertagih, mohon memberitahu kami dengan mereply email yang didapat ke Billing Dept agar kami disini segera melakukan adjustment/penyesuain.

 

- Untuk tagihan yang terkirim 6 bulan. Silahkan Anda melakukan pembayaran sesuai dengan pembayaran yang terdahulu (1 bulan, 3 bulan, 6 bulan dstnya). Terkecuali bagi account hosting yang menunggak, pembayaran hosting dibayarkan sesuai tunggakan account hosting ybs.

 

- Untuk account hosting aktif/lunas yang ter-suspended, mohon segera menghubungi Billing Dept kami.

Tambahan ! Hal tsb diatas tidak akan berdampak pada Pelanggan baru yang melakukan pendaftaran hosting mulai dari bulan September 2008.

 

 

Demikian pemberitahuan yang dapat kami sampaikan pada Anda dan mohon maklum adannya.

 

Terima kasih atas pengertiannya.

 

Management.

=======================================================

TECHSCAPE.COMMUNICATIONS - *THE INTERNET SUPERCARRIER*

Website : http://techscape.co.id Phone #1: 021 589 02 888

Toll Free : 0800-1TSCAPE #2: 021 589 02 999

0800-1DOTCOM #3: 021 587 21 08

E-Mail : Domreg@techscape.co.id Fax #: 021- 584 1778 ext.3

SLA : http://techscape.co.id/company/sla.ts

TOS & AUP: http://techscape.co.id/company/tosaup.ts

 



Saturday, January 17, 2009

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